Shipping & Returns
We treat the delivery of our objects with the same deliberate care as their fabrication. Every dispatch is 100% carbon-neutral, packaged sustainably, and covered by our complimentary 30-day return guarantee.
Complimentary Over $150
Standard delivery is complimentary on all domestic and qualifying international orders exceeding $150.
30-Day Returns
Complimentary return shipping labels provided for unworn pieces returned in original presentation boxes.
FSC Packaging
Plastic-free packaging crafted from unbleached FSC-certified kraft paper and water-activated tape.
Delivery Options & Schedules
Standard Carbon-Neutral Delivery
Dispatched via DHL Climate Neutral / FedEx Ground
Complimentary over $150 ($15 otherwise)
3–5 business days
Express Insured Courier
Priority hand-off with direct recipient signature required
$28 flat rate
1–2 business days
Complimentary Returns Procedure
We want you to experience our pieces with absolute confidence in their tactile presence and fit. If a garment or object does not meet your expectations, we offer complimentary returns within 30 days of arrival.
Conditions for return:
- Garments must be unworn, unwashed, and with all original brand tags attached.
- Leather goods and living objects must show zero scuffs, marks, or signs of usage.
- Items must be repacked in the original protective unbleached boxes.
To initiate a return, email concierge@akansha.pdfhai.live with your order reference number (e.g. AK-2026-9841). We will provide a prepaid courier waybill within 12 hours.